Delivery & Returns
All orders are sent using a Tracked Delivery Service and are delivered Monday - Saturday (exc. Bank or Public Holidays)
Your delivery time frame will begin from the following working day if the order is placed after 2pm.
A signature is not currently required at the point of delivery.
As soon as we have received and accepted the returned items, the refund will be issued. Please be aware that the refund will be credited to the credit card originally used for purchase of the items, minus taxes or import duties, if any.
The return shipping cost must be paid by you, and is not covered by GarcÍa Japan. The return is at your own risk, and therefore we recommend that you keep a postage receipt with tracking number, to prove that the package was sent, if it gets lost in mail. Please contact our customer service to arrange for return.